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We gratefully acknowledge that our trips take place on Traditional Territory of the Ktunaxa Nation

For any booking enquiries, please do not hesitate to give us a call toll free at
1-888-423-7226

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Policies And Waivers

Group Bookings

We offer group discounts for groups of 8 or more! Use discount codes for your group!

  • GROUP8 for groups of 8 or more
  • RAFT15 for groups of 15 or more
  • RAFT20 for groups of 20 or more

 

Youth Policy

Youth must be minimum of 12 years old or 90lbs for River Wild during May and June. July and August, Youth must be 50lbs or more.

These requirements may change due to fluctuating water levels. Call to confirm.

The Walk Down

For the River Wild trip to get to the river we have to walk down a long set of stairs, into the bottom of the canyon. There is photos of the stairs in our photo gallery, please call if you have any further questions.

Cancellation Policy

We offer a full refund (less 20% processing fee) if the booking is cancelled 7 days prior to the trip. If the trip is cancelled within the 7 day period we offer a refund (less 50% cancellation fee) for groups of 8 or less, no refund will be given for groups of 9 or more. No refund will be given for bookings cancelled within 72 hours of the trip. Make sure you read the youth policy on the booking page before booking youth.

Cancellation by Canyon Raft Company

Although we rarely cancel a trip due to lack of bookings, trips are subject to a minimum of 8 guests. If we do have to cancel for any reason we will do everything we can to reschedule you to another date. Canyon Raft Company reserves the right to cancel any trips due to adverse water, weather and related conditions or insufficient bookings, in this event a full refund will be made available if no other alternative can be met.